Dirty chat bot for phone
Also get a pen and paper ready beside you so you could write down any reference numbers, addresses or contact person details in case it will be given to you.Customer service representatives often need to ask customers to write down something especially if your concern needs a follow up.If you don’t receive bills and late payments are your recurring problem, try to take some responsibility and set up a reminder of when you need to pay so that you can avoid another late payment the following month.Companies are not in control of other factors that may affect the post for example so maybe you can try to create an online account where you can check your billing information as well.However, if you have a late fee every month and it’s all because you simply do not make the payment on time, don’t expect to be treated right.Businesses need to make money in order to survive and in order for them to keep providing the products and services they offer.If we don’t do our part as customers, they lose money too, which hurts them with a two-pronged sting because they also lose you as a customer who is dissatisfied.If all of us try to use the excuse that every customer is always right even when we are in the wrong, business will fail.
Verizon customer service has a toll free number and a chat option for support in their website.
If you are in doubt, ask them to clarify that to you so that next time, you won’t have the same issue anymore.
As customers, we also have the responsibility to take care of our accounts and not just let the companies handle everything.
There will be instances when they can do so right away but there will also be instances when you will have to be patient and let them do their work and let their work take its course.
There have been so many problems about credits, late payments or payment postings because some customers do not understand the processing times.Get your account details ready and other important information that you might need like an ID number, account number, mailing address if you have not memorized it or statement of accounts if you’re calling to clarify your balance or due date.