Process of validating a survey
A cornerstone of most total quality management (TQM) systems is the periodic measurement of identified parameters that relate to various aspects of the business.
23, 1997, entitled “Method and Apparatus for Detecting an Endless Loop in a Rules-Based Expert System”, all of which are assigned to the assignee of the present invention and incorporated herein by reference. Field of the Invention The present invention generally relates to data processing systems, and more particularly relates to such systems that analyze survey data. Description of the Prior Art Many businesses have adopted the concept of Total Quality Management (TQM) to help improve profitability, ensure sustained customer loyalty, improve quality of products, etc. Deming and others, TQM is now widely accepted in many business circles throughout the world.
For example, survey results may be based on a statistically insignificant sample size, thereby misleading the user.This may also skew the results of certain user requests.